Frequently Asked Questions

We offer internet solutions nationally. Drop us a line, and we can let you know what is available in your location.

We have three options to offer, with a variety of programs in each category to meet your needs. Not every option is available everywhere - Fiber/DSL is only available in town, for instance. Some internet types work better in particular locations. Satellite works anywhere, but not if tall trees are blocking the sky. LTE / Wireless works best if there are towers in your area.  A remote site analysis is recommended. Drop us a line, and we can figure out what works best for your neck of the woods. If you are able to choose from several Internet types, we can determine which would suit your Internet usage needs for data and speed. 

A common question. It kind of depends on how much you are doing and what other devices are using the Internet in your home. Satellite works great, but it would be best to use a platform to download like PlayOn https://www.playon.tv/ to avoid latency issues; there are settings on the modem and account that can be utilized to optimize streaming as well as WiFi boosters and use of intermittent cabling.

Wireless Internet / LTE is excellent for streaming TV and movies with high speeds and data packages.

DSL is very reliable for Netflix, Amazon, and Hulu but has limited location availability.

Well, that depends on the type of gaming. If it is interactive gaming - then your best bet would be cable or fiber. Unfortunately, DSL/fiber/cable is only located close to or in town. 

We offer two Wireless plans that provide unlimited data with super-fast downloads/uploads. It works great rurally if it can be accessed from your location.  

If the gaming is not a video and interactive (with instant reactions from other sites in the world), it will work with Satellite. 

Resource: https://www.reviews.org/internet-service/best-internet-gaming/

a. If you perform a bit of video conferencing, the type of Internet you choose will depend on latency factors. Satellite has latency issues that can be addressed with tweaking of the system. LTE / Wireless is excellent for video conferencing.

b. Also, you may need or want a VPN or Static IP for your business. This works with DSL or Wireless, but with location and other usage expectations, it may slow your system down. 

c. Your cell signal may not be stable enough at your location, so that you may need a VOIP (voice over internet phone). This can easily be set up with your order. 

There are satellite business plans tailored to your needs. The LTE programs work well, either business or residential. DSL works either way. But again, it is only available in town/near town.

It is best to go over your location, and the Internet needs to decide which options you will have access to and which of those options will serve you best and most reliably. We are ready to set you up.

Fast Internet USA offers a 30-day trial with the Fixed Wireless / LTE product line; the customer pays the purchase price as well as for service for the first month. The customer can cancel during the 30 days, or Fast Internet USA will check in towards the end of 30 days. If the customer decides not to continue, Fast Internet USA will refund the cost of the equipment minus $99 for set-up and re-stock fee once the equipment is received by Fast Internet USA and is deemed in good repair. 

A 30-day trial is not available through the other internet options we offer.

Yes. HughesNet works within the ACP program as well as CenturyLink.

• $30/month discount for low-income households for Internet
• $70/month discount for Tribal members

To apply, go to https://www.affordableconnectivity.gov/   

Once approved, come back to Fast Internet USA, and we can set you up with HughesNet or CenturyLink under this program.

LTE stands for long-term evolution and can be referred to as 4G LTE. Long Term Evolution is a standard wireless data transition allowing super-fast downloads/uploads and live streaming. We use it interchangeably with Wireless, Fixed Wireless, and Cell Tech.